Omega Technical Solutions Blog

With technology being such a crucial element of many businesses and their operations, it only stands to reason that it ultimately pays to invest in and maintain it. That said, many businesses lack the resources in one way or another to properly manage their IT independently.

In these cases, it pays to outsource some or all of your IT support, and for various reasons. Let’s go over three of the major benefits to be had.

Picture this: you or a team member encounters a technology issue in the middle of the workday. Simple, you might think… just call your in-house IT department. However, the members of your IT team are visibly overworked, scurrying around the office, trying to get some of the tasks off their to-do lists. They’re visibly running out of time, patience, or, most likely, both. It isn’t a good time to bother someone for help; that’s obvious, but what option is there?

It’s an unfortunate fact that cybercriminals are motivated to attack places that contain large volumes of sensitive data, but typically lack the budget or in-house skills to sufficiently protect it. It’s even more unfortunate that this description directly applies to many schools and school systems.

Let’s talk about what schools have to offer cybercriminals, and what they need to do as a result.

I was thinking about a funny tech support issue I ran into many years ago, and thought it would be fun to share it with everyone. All names have been changed to protect the innocent. If you’ve ever had to spend hours chasing down the root of a problem, only to find that it was the dumbest thing possible, you’ll probably relate to this!

Your business’ technology is critical to its productivity, but unfortunately, this technology can (and at some point, likely will) break. So, what do you do if and when it does?

Let’s go over some of the options that you have to consider.

Managed Services provide endless benefits to any business, no matter the size. Having a “Fix it when it breaks” attitude is an unrealistic way to run your business in an era that is so heavily technology-dependent. Today we dive into the many reasons a Managed Service Provider (MSP) can maximize your investment. 

As businesses have been allowed access to more advanced tools, the cloud and its capabilities have been shown to be among the most useful to operations. Let’s examine some practical applications of the cloud to see why this is.

In any business, IT-related expenses can be the most volatile, making them unpredictable and prone to swelling unexpectedly. As a result, many businesses are in a lose-lose situation: they can lose potential income by not keeping their essential solutions maintained and up-to-date, and they are prone to more frequent, inflated payments to have their issues resolved as they appear. For today’s tip, we’ll be going over how a managed IT service agreement can put a stop to this.

One of the best things about information technology today is that it is frequently improved. However, this improvement makes it crucial that you keep up with these changes. A managed service provider can greatly assist you with these procurement needs. Here, in part five of our managed service value series, we’ll discuss how invaluable this assistance can be.

There are many business processes that require an experienced touch… experience that you may not personally have. In this case, you’d typically call in someone who does. Why should your technology be any different? In part two of our five-part series, we’re examining how a managed service provider can serve as a valued consultant for your business’ needs.

Business owners know just how costly downtime can be. If your business suffers from technology problems, and your staff isn’t able to properly do their job, then you could be spending a whole lot of money with little or no reward. There is a solution to mitigate technology problems, and we will discuss every aspect of it in this five-part series. In part one, today, we will talk about how proactiveness is the proper approach to business technology. 

When it comes to operating a business, there are really only two ways that one can do so… either one acts proactively with their business matters, or they tend to be reactive in their approach. Naturally, one method has shown to be far more effective than the other. Today, we’ll explore the features of each to figure out which will work best for you (spoiler alert: it’s going to be the proactive approach).

Managed Services provide endless benefits to any business, no matter the size. Having a “Fix it when it breaks” attitude is an unrealistic way to run your business in an era that is so heavily technology dependant. Today we dive into the many reasons a Managed Service Provider (MSP) can leverage your investment. 

We’ve long accepted that, as an IT provider, there are a lot of stereotypes about what we can do and how we do it. Yet, just because we’ve accepted it, doesn’t mean we aren’t going to do anything about it. That’s why we wanted to use this blog post to clear up a few misconceptions about the nature of IT services.

Do you understand what a managed service provider does for businesses just like yours? Some of what a MSP does can be a bit confusing if it’s not explained properly, leading to misinformation spreading. We wanted to take a moment to clear up what it is we help our clients with, as well as what we can accomplish for your business.